Everything you need, built and shipping. Not a roadmap.
Six pillars cover the full SME shipping workflow. Every bullet below is a real shipped capability, today.
Ocean, air, road, rail, and parcel — without context-switching.
Plan ocean LCL out of Vancouver, an air-freight rush from Halifax, and a cross-border LTL from Toronto without leaving the wizard. 12 platform carriers seeded, custom carriers configurable in admin, and a route configurator that compares modes side-by-side with cost, transit, reliability, and CO₂.
- Shipment wizard with multi-line cargo and resumable drafts
- Origin location book + destination address book
- Route configurator with Incoterm responsibility flowchart
- 12 platform carriers (parcel, LTL, FTL, air, ocean) + custom carrier creation
Quote in seconds, not days.
Instant rates from marketplace forwarders show up the moment your lane matches. Add your own private forwarders with negotiated rate cards and they sit alongside the marketplace. RFQ to your full forwarder book and responses land back in one comparison view.
- Instant rates from marketplace forwarder rate cards
- Tenant-private negotiated rate cards on private forwarder contacts
- Best Value / Fastest / Cheapest callouts on every quote
- RFQs land in the linked forwarder's portal inbox automatically
- Book through ViaIntel with a 4% platform fee
Compliance that runs ahead of you.
HS classification per cargo line, a slide-in duty calculator with broker connect, a status-aware document checklist that flips as documents move through Generated / Uploaded / Handling / Pending, and Incoterm-aware risk callouts so you ship without surprises at the border.
- Manual HS code search + AI HS classification per cargo line
- Duty calculator slide-in with broker connect
- Status-aware document checklist (Generated / Uploaded / Handling / Pending)
- Export controls + sanctions screening + COO alert + cargo/destination flags
- Incoterm responsibility callout on the Insurance tab
Documents you don't have to chase.
Upload + organize anything carrier-issued. ViaIntel auto-generates Cat 1+2 (Commercial Invoice, Packing List) from the shipment data, and the document checklist on the Compliance tab reflects every status in real time. For anything you'd rather not touch, Document-as-a-Service hands it off to our ops desk for a flat fee.
- BYTEA upload + organize
- Auto-generate Commercial Invoice + Packing List from shipment data
- Document-as-a-Service for carrier-issued docs with tiered Stripe pricing
- Status surfaces back into the Compliance tab checklist
Live tracking with proactive ETA alerts.
Nine-step milestone tracking, an admin-managed Mapbox map with origin and destination markers and route legs, ETA recompute on every milestone, and ETA alert notifications when things slip.
- 9-step milestone tracking (booking confirmed → delivered)
- Map view with origin + destination markers and route legs
- ETA recompute on every milestone
- ETA-change notifications
- Manual + API + webhook tracking event sources
Ship with AI — your copilot for every step.
A provider-agnostic LLM adapter (Anthropic default, OpenAI and OpenRouter selectable by admin) drives a tool-calling runner that can intake a shipment from natural language, classify HS codes, look up forwarders, run instant quoting, and confirm bookings. Free tier gets 2 chats a week; Business+ can bring their own model and key.
- Natural-language shipment intake ("Ship 3 pallets to Hamburg next Tuesday")
- Per-line HS classification, forwarder lookup, instant quoting, booking
- Destructive actions (book, send RFQ) confirmed before execution
- Free 2 chats/week, Pro+ unlimited with agentic actions on
- Business+ brings their own LLM key (Anthropic / OpenAI / OpenRouter)
Everything else that makes the platform stick.
Collaboration, productivity, scale, analytics, and the forwarder ecosystem. All shipped, all turned on by default at the appropriate plan.
Shipment activity feed with @mention autocomplete and in-app notifications.
Save common shipments as templates and slice the queue with custom filters.
Month + week views of cargo ready and required-by dates across the team.
CSV / Excel import for batches of shipments.
Subscribe to lane + mode rate changes and get notified when they hit your threshold.
REST API keys for your own backend integrations.
Run ViaIntel on shipping.yourcompany.com.
Spend by mode / carrier / lane. Export to PDF + CSV.
Add private contacts with negotiated rate cards, or browse the ViaIntel marketplace.
Marketplace forwarders see RFQs from every tenant they work with in one portal.
Admin-managed custom carriers with arbitrary modes for BYOF setups.
See exactly which party carries risk for every Incoterm on every shipment.